Terms and Conditions

These terms provide a starting framework for how Merock Agency services may be ordered and delivered. Final contract terms should be reviewed before they are published.

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Customer information

Our Service Terms

Choose the service or information that meets your needs.

These published terms are provided for information. For questions about your account or an order, please contact Merock Agency.

Full Service Conditions

These terms provide a starting framework for how Merock Agency services may be ordered and delivered. Final contract terms should be reviewed before they are published.

What you can expect+

Prices and deliverables are confirmed in each order
Domain and hosting renewals may be charged separately
Custom software requirements are agreed before development

Orders and payment+

An order records the services requested and their published or agreed prices. Services requiring manual verification or provisioning begin only after the applicable conditions are met.

Domains and hosting+

Registrations and transfers are subject to registry and registrar rules, eligibility, technical checks and available inventory. Renewals must be completed before the relevant deadlines.

Custom projects+

A written scope should state milestones, expected content from the customer, revisions, delivery and ongoing support. Changes outside that scope may require an updated quotation.

Important review+

This draft does not replace tailored legal terms. Review it with a qualified adviser before publishing to customers.

Need a clear quote for your requirements? Contact our team to discuss the scope, timeline and total cost before ordering.