Frequently Asked Questions

• Understand how domain registration works
• Learn what is included in website development
• Find out how hosting renewals and client accounts work

Yes, when the selected domain extension is available and supported by the configured registrar. During checkout you can choose whether to add a hosting package.

You can search for a domain before registering. To complete your order, create or sign in to a customer account so invoices and service ownership are associated with you.

The starter offer is displayed as a starting price and can be updated by the administrator. Advanced features, large page counts and custom systems require a separate quote.

We can review performance, structure, content, usability and existing hosting. The scope and price depend on what needs to be changed.

Yes, you can choose a hosting plan without purchasing a new domain. You will need to connect the domain to the hosting account using the correct DNS settings. Make sure you can access your existing registrar.

Your customer dashboard can display the hosting accounts and domains assigned to your own user account. If you manage several businesses, confirm that each service has been attached to the correct customer record.

If transfer functions are available for your domain, open the domain management area and request an EPP authorisation code. The code is private. Check the domain lock status, registration rules and email confirmation before starting a transfer.

Learn more about domain registration, web hosting.